24/7 Support
We're Here to Help
Get expert assistance with your CTEM platform. Our team is ready to support you every step of the way.
Get in Touch
Multiple ways to reach our support team
Email Support
Get responses within 24 hours from our expert team
[email protected] →Live Chat
Real-time assistance during business hours
Phone
Enterprise customers only
Self-Service Resources
Find answers quickly with our comprehensive documentation
Frequently Asked Questions
Quick answers to common questions
How do I get started with Hunto AI?
Check out our Getting Started guide for a step-by-step walkthrough of setting up your account and configuring your first module. Learn more: Getting Started guide.
What security modules are available?
We offer 9 core modules including ASM, DMARC, Phishing Simulation, Brand Protection, Dark Web Monitoring, VRM, Security Training, Scoring, and Global Features.
How do I integrate with existing tools?
We provide a comprehensive REST API and pre-built integrations for SIEM, ticketing systems, and more. Learn more: API documentation.
What browsers are supported?
Chrome, Firefox, Safari, and Edge (latest versions). We recommend keeping your browser up-to-date for the best experience.
How is my data protected?
TLS 1.3 encryption, regular security audits, and compliance with SOC 2, GDPR, and other privacy regulations. Learn more: Platform Overview.
What support plans are available?
Standard (email, 24h response), Professional (priority support, 4h response), and Enterprise (24/7 phone support, dedicated account manager, 2h SLA).
Support Availability
Choose the support plan that fits your needs
Standard Support
Mon-Fri, 9AM-6PM EST
Email support with 24-hour response time
Popular
Professional
Mon-Fri, 24 hours
Priority support with 4-hour response
Enterprise
24/7/365
Dedicated account manager, 2h SLA, phone support