Reporting to Management
Reporting to Management
Overview
Security awareness results need to be communicated to leadership as business risk indicators — not raw numbers. This guide shows how to frame PhishGrid data for a management audience.
What management cares about
- Are we getting better? — Trend over time
- How do we compare? — Benchmark against industry
- What are we doing about it? — Actions taken and planned
Translating metrics into business language
| PhishGrid metric | Executive framing |
|---|---|
| Phish rate | "X% of employees would fall for a real phishing attack today" |
| Report rate | "X% of staff actively defend us by reporting threats" |
| Training completion | "X% of staff have completed mandatory awareness training" |
| Improvement trend | "Our risk rate has dropped X% over Y months" |
| Security posture grade | "Our current security grade is X (industry average: Y)" |
Sample executive summary structure
Summary "In Q1 2026, we ran 4 phishing simulations across 800 employees. Our phish rate decreased from 18% to 11%, and our report rate increased from 8% to 19%. Overall posture improved from grade C to grade B."
Key findings
- Highest risk group: Finance (22% click rate)
- Most improved: Engineering (-15% quarter-over-quarter)
- 94% training completion rate
Actions taken
- Training assigned to all users who clicked
- Finance team received additional spear-phishing campaign
- Report button deployed to mobile devices
Next quarter
- Increase frequency for high-risk groups
- Introduce vishing simulations for executive team
- Target: 8% phish rate, 25% report rate by end of Q2
Compliance documentation
Retain for compliance:
- Campaign run dates and scope
- Phish rate and training completion by department
- Evidence of training assignment and completion
- Trend data showing programme improvement
Export from Reports → Campaign Report → Download and store with your compliance records.