Training
Training
Overview
Training is the final and most important step in the PhishGrid cycle. Simulations reveal who is vulnerable; training closes the gap.
The training workflow
- Campaign results show who clicked
- Admin assigns relevant courses to those users or groups
- Users complete video content and quiz
- Users earn a certificate
- Admin tracks completion
- Re-test with another campaign to confirm improvement
Assigning training (admin)
- Go to Training → Catalog in the sidebar
- Browse available courses — filter by topic or difficulty
- Select a course and click Assign
- Choose the Target Group(s) — typically the group that performed poorly
- Set a due date if needed for compliance
Assign training within 48 hours of a campaign ending. The closer to the simulation, the stronger the learning effect.
The Training Catalog
Each course includes:
- Video content — scenario-based education on a specific security topic
- Quizzes — users must reach the minimum passing score to complete the course
On completion, users automatically receive a certificate. If a user needs to retake a course, an admin must re-assign it — users cannot self-enrol in a previously attempted course.
What users see
| Section | Contents |
|---|---|
| Key Metrics | Trainings completed, total time, certificates earned |
| Active Trainings | Enrolled but not yet finished |
| Failed Trainings | Did not reach passing score |
| Completed Trainings | Full history |
| Achievements | Security Knowledge Level, XP, certificate gallery |
Recommended training by campaign result
| Campaign result | Recommended topic |
|---|---|
| High click rate on credential harvest | Recognising phishing; password hygiene |
| Executive impersonation click | Business email compromise (BEC) awareness |
| Low report rate | How and why to report suspicious emails |
| Vishing failures | Recognising and handling suspicious calls |
| New hire cohort | Security awareness fundamentals |