Awareness Content
Awareness Content
What is Awareness Content?
Awareness content is what a user sees after they click a simulation link — the teachable moment that turns a failed test into a learning opportunity.
PhishGrid supports five content types, each suited to different training goals.
Content types
| Type | Best for |
|---|---|
| Image | Quick, low-friction nudge — ideal for beginner campaigns |
| Detailed educational material users can save and refer to | |
| Webpage | Interactive awareness page with rich context |
| Landing Page | Realistic credential-capture page — shows users how convincing phishing can be |
| Multistage Content | Chained pages — login page → micro-learning → quiz |
Creating awareness content
Step 1 — Navigate to Content
Go to Content in the left sidebar → click New Content.
Step 2 — Enter basic information
- Content name — be descriptive (e.g., "Credential Harvest Awareness — March 2026")
- Content description — what this content teaches
- Tags — for filtering
- Difficulty level — Beginner / Intermediate / Advanced
- Private — keep on to restrict to your org (default)
Step 3 — Add your content
Three methods:
- WYSIWYG Editor — build the page visually inside PhishGrid
- Webpage Replication — enter any URL → click Replicate → edit the cloned page
- File Upload — upload , , , , or files → click Generate → Submit
Best practices
- Show it immediately. The awareness page should load the moment the user clicks — delay kills the learning impact
- Be empathetic, not punitive. Frame it as "here is what to look for" rather than "you failed"
- Keep it to 3–5 key points. Users are in a heightened state after clicking — long content gets ignored
- Always include a clear next action. "Next time, report it using the Report Button or email [email protected]"
- Match difficulty to your campaign. Basic images for first campaigns; credential-harvest landing pages for experienced teams