Intelligence
The Intelligence tab is where the actual investigation happens. Every single detection the monitoring system has picked up lives here, cataloged and ready for you to dig into.
3.1 All Threats
This is the master repository, every brand monitoring detection tied to your organization shows up here, and you can filter it down however you need (by status, category, date, etc.).
You can also manually add a new threat yourself using the "Add Threats" option, in case you've spotted something the automated monitoring hasn't caught yet.
3.2 Threat Categories
For more focused work, there are dedicated sections for each individual threat type, so you're not always wading through everything at once:
- Social Media
- Websites and Domains
- Mobile Apps
- Advertisements
- Scams
- Data Exposure
- Dark Web
- Counterfeit
If you know you only care about, say, counterfeit listings today, you can go straight to that category instead of filtering the full list.
3.3 Detailed Threat View
Clicking into any item from a threat table opens its detailed view, this is your primary analysis tool for a single threat. It brings together:
- An AI Overview of the detection (what it is, why it matters).
- An Impact Assessment (the business risk this poses).
- A Recent Activity log (a running history of what's happened with this threat so far).
This detailed view is also where the Triage Toolkit and all the deeper detection fields live, covered fully in Section: Detection Details.
3.4 Triage Toolkit
From the detailed view, you get a set of actions to actually do something with the threat:
- Escalate the threat.
- Request a takedown.
- Mark it as resolved.
- Classify it as a false positive (it's not actually a threat) or whitelist it (it's a known, approved entity).
This is the bridge between "we found something" and "we're doing something about it", and it's what feeds into the Mitigation tab next.