Running an SMS (Smishing) Campaign

Smishing campaigns test how people respond to phishing over SMS. The flow mirrors an email campaign, with two prerequisites.

Prerequisites

• Mobile numbers on your targets — add or import numbers for the people you want to test (see Adding a Single Target and Import Users via XLSX).
• An SMS template — the message and its tracked link. Build one in SMS Templates.

Create the campaign

1. Start a new campaign (as in Create Your First Campaign) and choose the SMS channel.
2. Select the target group — targets must have valid mobile numbers.
3. Pick your SMS template and set the schedule.
4. Send a small test first, then launch.

Delivery notes

SMS delivery depends on carriers and sender registration, and can be filtered or restricted by country. If tests don't arrive, confirm the sender/number is provisioned for the target region — see Common Problems During Campaigns.

Results

Track clicks and reports as with email; see Interpreting Your Results.