AppRiver Whitelisting

Whitelist your PhishGrid sending domains and IPs (see Sending Domains & IPs) in AppRiver (SecureTide).

1. AppRiver portal → SecureTide → Allow/Block Senders — add your PhishGrid sending domains and IPs to the Allowed Senders at the domain/organisation level.
2. Confirm the allow entries take precedence over spam scoring so simulations are delivered to the inbox.
3. If link protection is enabled, add your PhishGrid domains to the exceptions.

Console menus and labels vary by product version and edition — use these as a guide and confirm against your gateway's admin documentation. Always whitelist the current values from Sending Domains & IPs, and send a 5–10 user test campaign before launching organisation-wide.